AMI-Design SRL manufactures and sells made-to-measure, customized or standard size products (leather shoes, handbags and accessories) designed and signed by Mihai Albu. The manufacturing process employs traditional methods and experts in luxury design create unique products in a limited series.
Mihai Albu thanks you for your choice!
No matter the type of product, you enjoy free return on your order within 14 days upon receipt.
According to the Ordinance No.130 of 31 August 2000 by Law No. 51 of 21 January 2003 approving Government Ordinance nr.130/2000: “The consumer has the right to give notice in writing to cancel the purchase without penalty and without giving any reason, within 30 working days of receipt of product”.
Please note that custom-tailored products cannot be returned.
The most convenient return procedure is for you to send us an email at [email protected] and we’ll deploy our courier to your chosen location (free service within Romania).
- Items should be returned in their original packaging to ensure they are adequately protected in transit, accompanied by the documents received in the box (please make sure you fill out the return details on the form, including your payment details so we can issue your refund).
- Shoe boxes should also be protected as they are considered part of the product, and your return may not be accepted if the box is damaged. We advise you to try on the shoes on a perfectly clean surface (preferably indoors on a carpet) in order to avoid wear traces.
As soon as we receive the products, we will issue your refund within 48 hours, which does not include the costs for the returned items and the original shipping fees. The refund will appear in your bank account within 48 hours (it may depend on the bank that issued your card).
All products are quality controlled and checked for any problems or defects before being sent to the client.
Although we endeavor to provide an accurate picture regarding the colors of the products, some colors may appear slightly distorted from the original, given a wide range of available monitors. Therefore, the Company cannot guarantee that the color displayed on your monitor matches the product’s color.
If you happen to receive a product that is not in perfect condition, please contact us immediately!
Products delivered by the Company’s own means and products collected from our premises by Law No. 51 of 21 January 2003 are not considered eCommerce purchases.
The Company does not assume any liability for the handling and transportation of returns nor accepts returned products that were damaged from such causes.